and lack of professionalism and savoir faire of a charge of Bar Today has been a nasty incident but it made me think.
M ore than four years I frequent the same bar from Monday to Friday for coffee after eating at the same time, a few minutes to chat with people who, almost daily, eat.
Well, spring time in Barcelona today has filled the terrace of the Bar When we arrived, there was a free table but we removed it because a lady had given in the bar (sic?). No problem, my companion and I have given the table.
Instead of going inside, we decided to wait for a table to rise. After a few minutes, a table has been cleared.
The big surprise is that, the girl in charge of the deck is new and does not know our customs, "he gave the table to another lady who had arrived later than us because ... ... ... ... ... ... ... going to eat instead of coffee.
knew that inside, the tables are granted to customers who eat but never in the four years we were informed that the same thing happen terrace. For Of course, no information sign about it. If the lineup of free wifi, but no wifi (sic?)
The waitress on the terrace, facing my question if you had to ask round, has suggested that I speak with the manager of the premises.
My direct question to the charge of the premises has been: "They preferred people who eat in front of the drink coffee on the terrace?"
His response "of course, are more profitable" ( sic?).
may generate more revenue, but more profitable we are sure the coffee for the following reasons: net margin and busy time table. (1 ª hospitality management).
And I might add, without knowing the data if the lady is a client of the regular menu, which is much more profitable a customer repeating an occasional coffee menu.
The nonsense has continued to the point that I have reminded myself that the right of admission is reserved and if annoying, I can cast perfectly.
already, the manager of the bar since its inception a year ago, never been very receptive to us, the post is a personal but it is rare that I'm alone in this bar, do not greet, not look you in the face and you almost ignores the when charging for example.
Given all this, I made a mistake: Call it "unfortunate" in front of one of the employees. Yes, I admit, I was wrong to insult her.
follows is that, having decided to order a gin and tonic to see if "igualábamos income and give a lesson to the charge" , we got up to abort the command and change the bar. At that moment when I canceled the command, in charge of the bar wanted to exercise their right to admission but gave no time.
From all this I run:
I was wrong.
I'm sure we without generating more Miss income from the menu, we were the most profitable customer for the establishment at the time by: The path to the bar more than four years, while net margin and occupying the space.
tó
I tell you and do not say anythin!
And if I say where it happened: the Berlin Café in Barcelona
DISCLAIMER: By the way, if you pass by there and draws the sign of free WiFi, do not enter, it has never worked.
